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Remember - it's important to report all accidents within 48 hours of the incident, even if you are not claiming.

Your Diamond Policy Booklet gives you all the information you need to know about how to keep your policy up-to-date and what to do if you need to change your details.

There may be an additional charge for making this change to your policy.

It's important to remember that failing to tell us about a change to your personal details could invalidate your policy.

If you need to make a change - or are uncertain if you should tell us about a change - please don't hesitate to call our Customer Care Team on 03.

However, there are Conditions & Exceptions that apply to individual sections of the policy and General Conditions and General Exceptions that apply to the entire policy.

If you need to make a claim or report any incident, just call our Claims Team on 03, they'll be happy to help.

Your No Claims Bonus builds up to a maximum of 15 years.

If you make a claim you must pay an excess, regardless of who is to blame.

To see whether or not you are entitled to this cover, please refer to Section 5 and 6 of your current Certificate of Motor Insurance.

Alternatively, if you call our Customer Care Team on 03, Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines, they will be happy to explain to you the terms of your cover.

Only drivers named on your current Certificate of Motor Insurance are covered by Diamond.


  1. We ask you to write something about yourself, and there’s a section for you to tell us about your Interests too.

  2. There are frequent gatherings in restaurants, bars, churches, museums or country walks.

  3. Communicating your knowledge in an authoritative way — where you strictly relay information — isn’t necessarily attractive or memorable.

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