As of June 2015, AOL released Mc Afee Security Center version 13.6.
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MVT is a Mc Afee online support process that resolves nearly 50 percent of Mc Afee product issues. Internet Explorer, to determine whether the broadband connection to the internet works without using the AOL Desktop Software. If the AOL webpage opens, try signing on to the AOL Desktop Software again; however, if you are unable to access the Internet with the external browser, please contact your internet service provider.
You can download MVT for free by visiting Mc Afee Virtual Technician. Whenever you visit certain websites, temporary internet files and cookies are stored on your computer to keep a memory of the sites you’ve visited.
To determine the version of Mc Afee installed on your computer If your Mc Afee Home screen does not look like the one above, you must upgrade to Mc Afee 13.6.
To upgrade to Mc Afee Security Center version 13.6, check out our help article How do I upgrade my Mc Afee Internet Security Suite - Special edition If you have received the message “Error 418 unused or error 500 unused” while installing Mc Afee Internet Security Suite - Special edition from AOL, most likely you merely need to refresh your web browser.
Note: For members using Windows XP, the latest version for you is Mc Afee 12.8.
We strongly suggest upgrading your operating system; Microsoft is no longer supporting Windows XP with security updates.If you need assistance using Mc Afee, please call 1-866-622-3911. If you have trouble using the Mc Afee Internet Security Suite subscription software, you should try running Mc Afee Virtual Technician (MVT), which is an automatic issue-detection and repair tool.For questions about your Mc Afee subscriptions, please call 1-866-485-9217. MVT is a Mc Afee online support process that resolves nearly 50 percent of Mc Afee product issues.You will be notified when the installation is finished.” if the update process has stopped. You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.You will need to know what version of the Microsoft Windows operating system is installed on your computer. After the computer restarts the update session will restart.If MVT doesn’t resolve your issue, you will be presented with additional support options. These stored files can be helpful to access information faster the next time you visit the same site.