When a team starts a SMED projects, it receives training on the SMED methodology; a cell project, on cell design; kanban implementation, on the rules for using kanbans.
In all these cases, as for QC circles, it is vital to put this training to use immediately.
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So the following are tentative answers to questions that haven’t been asked before.
Contents A quality problem-solving toolbox for operators QC circles still thrive in Asia and in Japanese transplants Production operator involvement is still needed Toolboxes provide structure and methods to small-group activity In the US, more sophisticated tools are taught in middle schools than are used in business Ishikawa’s tools and their updates From Check Sheets to Event Loggers Stratification Pareto analysis From Histograms to Density Estimators From Scatterplots to Principal Components From Control Charts to Io T-based go/no-go checking and R2R Controls Pie charts, bar charts, line plots, radar charts, and other From Fishbone Diagrams to Mind Maps Other toolkits Implementation concerns Sheep dipping is ineffective training Tools used just to humor outsiders don’t help solve problems Conclusions that he felt were sufficient for participants in QC circles and could practically be taught to them.
How can we do today what Ishikawa’s toolbox managed to do 50 years ago?
Data science and information technology have changed since 1970, and so have production operators.
In the US, production operators who master and use Ishikawa’s 7 tools are found only in Japanese transplants, like Toyota’s factories.
In fact, Toyota alumnae Tracy Richardson from Kentucky and Babs Woodward from the UK confirmed that Ishikawa’s 7 tools were still taught to operators in 2010.
Adults have an efficient mental garbage collector that promptly flushes unused information from memory.
Even though many of 7 tools of QC are taught in American middle schools, they are absent in business documents, where data presentation is limited to visualizations that are trivial, like pie charts, or confusing, like stacked bar charts.
When engineers support improvement teams, they bring their laptops.